Log into your Company Store subscription account
In the My Account Details section, click on the pencil icon for the details you want to change.
Update your details and click Save.
Contact us at email@example.com to cancel your subscription.
No, closed user accounts cannot be restored per our security policy. All the information associated with your account will be deleted once the account is closed. You can sign up for a new account here.
We will send you important notification emails about your account and subscription. Also, you can use your email for password recovery and other authentication purposes.
Contact us at firstname.lastname@example.org to change your email address.
Sometimes the confirmation email we send during the registration process doesn't make it to the new user's inbox. This may be due to one of the following reasons:
Please contact us at email@example.com if you still are unable to find the confirmation email.
If you can't access your recovery email, please contact firstname.lastname@example.org.
Account creation may be blocked for any of the following reasons:
Either of these reasons could prevent you from successfully signing up for a new account. Run an antivirus scan to ensure that your computer or network is not infected.
If you are still not able to create an account with us, email email@example.com with the subject "Subscription Support" and we will help you resolve the issue.
Our service temporarily blocks users from logging in to subscription accounts if it detects any threat in the network. We manually analyze the problem and If we find that there is nothing wrong in the network being used, we will enable the user's account after 24 hours. Reach out to firstname.lastname@example.org if you are still unable to log in to your account.
No, we don't force you into any long-term contracts. Our best price is available as an annual subscription, but we offer monthly subscriptions as well.
We accept online payments through Visa, MasterCard, and American Express. If you have any questions, please contact email@example.com.
There are no other immediate changes planned. We will continue to learn and analyze customer experience and feedback.
Customer Satisfaction Policy
We strive to create a quality company store experience, and we hope that you and your organization finds the store easy to navigate and use. We appreciate your business and feedback. The policy below provides details what we will do should we fail to meet your expectations.
If at any time during your first 30 days of subscribing to your online company store using our service you are dissatisfied, please contact us at firstname.lastname@example.org. We will do our best to address your issue, provide a work around, or give a timeline for a solution that will meet your needs. If you are still not satisfied, we will gladly offer you a full refund for your subscription fee.
Instead of locking you into an annual subscription, we offer you the flexibility to subscribe to your online company store on a monthly basis. If you do sign up and pay for an annual subscription, we offer you a significant discount over the already-low monthly subscription cost. If at any time during your first 30 days of subscribing to your online company store you are dissatisfied, please contact us at email@example.com. We will do our best to address your issue, provide a work around, or give a timeline for a solution that will meet your needs. If you are still not satisfied, we will gladly offer you a full refund for your annual subscription fee.
For your convenience, your monthly and yearly subscriptions will auto-renew until you cancel the service. Prior to your monthly or annual subscription fee deadline, you will receive an email specifying the amount that will be charged to your credit card. Similarly, after each renewal we will send you an email receipt via e-mail specifying the amount that has been deducted together with the next subscription renewal date and the next subscription renewal amount.
We know that sometimes customers forget to cancel an account they no longer want until it has already been charged. That's why you can cancel your monthly/annual subscription even five business days after your renewal date, and we will still process your cancellation and give you a full refund. For questions, please email firstname.lastname@example.org.
Exception to our Refund Policy
Please note that we will not entertain a request for refund (full or pro-rated) when we have suspended or terminated your access to due to a violation of our Terms of Service.